What is User Experience? | Definition and Overview
What is User Experience (UX)? Learn more about UX principles, how UX and UI differ, and the value of UX design for product managers.| ProductPlan
What is User Experience (UX)? Learn more about UX principles, how UX and UI differ, and the value of UX design for product managers.| ProductPlan
Product excellence is a customer-focused framework for developing a significant products or features and getting it to market quickly.| ProductPlan
Customer empathy is understanding the underlying needs and feelings of customers. Learn how to put customer empathy into practice.| ProductPlan
Churn measures the percentage of accounts that cancel or do not renew their subscription, often indicating a level of product dissatisfaction.| ProductPlan
Lifetime value (LTV) estimates the revenue a customer represents a business over the life of that relationship and gauges cost-efficiency.| ProductPlan
A refresher on customer churn rate.| Harvard Business Review
