This article offers some best practices for understanding service animals that service providers should follow. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
In this article, we describe how providers must offer accessible service to customers with invisible disabilities. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
The Customer Service Standard of the AODA gives service providers venue accessibility guidelines to help them ensure accessibility. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
The Customer Service Standard of the AODA gives service providers guidelines on how to start making their goods, services, and facilities accessible to customers with disabilities. The Standard mandates that service providers must offer accessibility features in customer service by: Training staff to interact with customers who have disabilities, including customers using: Assistive devices Service … Continue reading Accessibility Features and Equipment in Customer Service →| Accessibility for Ontarians with Disabilities Act (AODA)
Our last article described what assistive devices are. Here, we offer best practices for serving customers with assistive devices. Learn more now.| Accessibility for Ontarians with Disabilities Act (AODA)
What is the AODA? The Act is an Ontario law mandating that organizations must follow standards to become more accessible to people with disabilities.| Accessibility for Ontarians with Disabilities Act (AODA)
The customer service standard under the AODA outlines accessilibilty requirements for service providers. Learn more now about the standard.| Accessibility for Ontarians with Disabilities Act (AODA)