Repeat Purchase Rate is the proportion of a company’s total customers that return to engage in another transaction.| Wall Street Prep
Learn how re-engagement marketing can help you generate more revenue from your existing customer base. It's easier than you might think!| Customer Lobby
Improving the experience of existing customers can deliver breakthrough growth for incumbent companies—often more than double that of their industry peers.| McKinsey & Company
How do top-performing companies maximize the impact of their loyalty programs in the next normal? By focusing on customer behavior, segment by segment.| McKinsey & Company
Attract more customers to your home improvement company by creating a website that follows best practices and radiates professionalism.| MarketSharp
Companies seeking growth may be neglecting their best potential customers: the ones they already have. Experience-led growth means optimizing established bonds to yield better financial results.| www.mckinsey.com
Here are 5 quick tips to help you grow your home service business. Learn how to increase your repeat customer base, keep customers happy, and much more.| Customer Lobby
:max_bytes(150000):strip_icc()/customer_relation_management.asp-final-a6b5aa33bf034f64a793ac97834cd669.jpg)
Customer relationship management (CRM) is a reference to how companies, especially technology firms, interact directly with their customers.| Investopedia
A refresher on customer churn rate.| Harvard Business Review