Get data on audiences' expectations for customer engagement on social media, and tips for how brands need to evolve their strategies.| Sprout Social
Dive into the customer service case management best practices that can turn every care interaction into a competitive advantage.| Sprout Social
Your brand voice can make or break your social media presence. Find out how to define a tone for your brand's content across marketing channels.| Sprout Social
AI and automation is embedded across Sprout's entire intutive platform, enabling your team to work smarter, unlock creativity and increase social media’s business impact exponentially.| Sprout Social
Test drive Sprout Social today with your own 30-day free trial. Schedule social posts, pull reports and engage with your customers. Get started in minutes| Sprout Social
Want to know how to connect with your audience better? Check out the top 15 social listening tools to gain conversational insights.| Sprout Social
Want to empower your sales, support and marketing teams at the same time? Here's how the Sprout Social + Salesforce integration can help.| Sprout Social
Find out how to speed up your social media response time to meet customer expectations and build loyalty.| Sprout Social
We researched the most popular ways customers interact with brands to help you create a winning social media interaction strategy.| Sprout Social
Mastering escalation management is key to keeping customers happy and managing your support team's workload. Here's how to do it.| Sprout Social
Our guide to the best customer service social media tools for managing customer support and replying to messages across major networks.| Sprout Social
Learn how to use AI in customer service to provide best-in-class customer care for a memorable brand experience.| Sprout Social
Use these social media customer service statistics to refine your social customer care strategy and build trust in your brand.| Sprout Social
Show the impact of social media with data from the 2025 Sprout Social Index, based on surveys of over 4,000 consumers and 1,200 marketers.| Sprout Social
We’ve gathered the latest social media marketing statistics, the must-know data points and developments to guide your strategy in 2025.| Sprout Social