Is leadership about substance or perception? The truth is, it's both. You must not only be effective; you must also appear effective. Impression management — first introduced by Erving Goffman — has been widely studied and researched. And it's especially relevant to leadership. In this piece, I dig into Goffman’s framework| Leading Sapiens
Managing effectively using data is all the rage today. But most of it is shallow "hard data". The real challenge is to get so called “soft data”. How do you get the real pulse of your teams, or your customer’s true opinion? There’s a simple method that can| Leading Sapiens
Most leaders and organizations ignore the basics of the human OS. Their assumptions are from the domain of machines and material, not the human domain.| Leading Sapiens
Deliberate practice is a proven research-backed framework to improve performance. Here's how you can use it to increase leadership effectiveness.| Leading Sapiens
How important is emotional intelligence to your career and where does EQ stand relative to IQ? Overestimating the importance of EQ Ever since Daniel Goleman's 1995 bestseller Emotional Intelligence popularized the concept, EI(emotional intelligence) and EQ(emotional quotient) have become part of the common vernacular in companies. Thanks to| Leading Sapiens
Implementing a framework of conversations can improve leadership communication and effectiveness. Closure conversations are one such type.| Leading Sapiens