Building an engaged online community in today’s digital world has never been so important. But what kind of strategies ensure it blossoms? In this article, we shed light on how Community Managers can shape the online identity of a brand.| Community-Led Alliance
While loyalty programs traditionally focus on transactions (purchases, redeeming points, and rewards), it is becoming increasingly important to focus on interactions in managing profitable customer relationships.| Community-Led Alliance
Community engagement is non-negotiable when it comes to community-led growth. It’s not enough to just get people in the door, you’ve got to make sure they’re getting involved, having fun, and engaging.| Community-Led Alliance
In this article, we’ll take you through some examples of the types of tools available and how you can harness them as a community manager.| Community-Led Alliance
Customer and community engagement is at the heart of thriving businesses. It drives conversation. It drives awareness. It drives loyalty. It drives revenue. And it drives growth. This is precisely why we've created the definitive guide to customer and community engagement.| Community-Led Alliance
The Alliance is proud to present an in-depth exploration of customer and community engagement in our latest playbook, a collaborative piece by Customer Marketing Alliance (CMA) and Community-Led Alliance (CLA).| Community-Led Alliance
Community management, in my opinion, is not a single skill that can be applied to various areas and contexts. Unique projects require unique responsibilities.| Community-Led Alliance
We’re a fully independent group focused not on specific job titles or industries, but on a single common goal: to continually push forward the development of customer marketing on a worldwide scale. Get your voice out in the world for 1,000s of people to discover.| Customer Marketing Alliance
Effective communication strategies facilitate a harmonious environment where members feel valued, understood, and connected.| Community-Led Alliance
Social media’s power is not just about the global reach, but in the communities they nurture, making them an indispensable tool for any organization looking to grow their business.| Community-Led Alliance
