Learn what a social CRM is, why you need one, and the best software and tools to manage customer relationships across social media platforms.| Sprout Social
View and manage messages across all the major social networks with Sprout Social’s Smart Inbox. Discover important conversations, respond to customers in real time and tag incoming messages–all within a single stream platform. See Sprout in action.| Sprout Social
Find out what over 750 business leaders told us about how they’re investing in social media and its impact across their organizations.| Sprout Social
Social media managers and support teams can only handle so much at once, but customer service chatbots can help.| Sprout Social
Want to empower your sales, support and marketing teams at the same time? Here's how the Sprout Social + Salesforce integration can help.| Sprout Social
Our guide to the best customer service social media tools for managing customer support and replying to messages across major networks.| Sprout Social
Learn social media customer service strategies to build customer loyalty and increase brand awareness. Also, see brand examples.| Sprout Social
Social media plays an integral role in any modern customer service strategy—no matter your audience. Here’s how to level up your strategy.| Sprout Social
Looking for a tool to manage social media like a pro? Check out our comprehensive list of the best social media management tools in 2025.| Sprout Social
Learn how to use AI in customer service to provide best-in-class customer care for a memorable brand experience.| Sprout Social
Show the impact of social media with data from the 2025 Sprout Social Index, based on surveys of over 4,000 consumers and 1,200 marketers.| Sprout Social