One of the most competitive differentiating factors with developers choosing one product over the other is the continued developer engagements that come through the community, and even nurturing initiatives companies take.| Community-Led Alliance
Discover how to build a culture that values the importance of each customer interaction and empowers employees to provide the ultimate service.| Community-Led Alliance
To find inspiration and insights into effective community building, it’s always a good idea to look to successful examples from other brands that have mastered the art of creating thriving social media communities.| Community-Led Alliance
In this article, we’ll take you through some examples of the types of tools available and how you can harness them as a community manager.| Community-Led Alliance
The Alliance is proud to present an in-depth exploration of customer and community engagement in our latest playbook, a collaborative piece by Customer Marketing Alliance (CMA) and Community-Led Alliance (CLA).| Community-Led Alliance
Managing a community, despite being rewarding, also comes with its own challenges and hurdles—these can depend on how many members you have, the type of community you manage, etc.| Community-Led Alliance
Community managers, customer success managers, social media managers, and event managers are all key roles within an organization.| Community-Led Alliance
The primary purpose of a CAB is to bridge the gap between community members and management, allowing members to be a direct source of feedback, and ensuring that community managers can take on board that feedback and use it to enhance the overall user experience.| Community-Led Alliance
Social media’s power is not just about the global reach, but in the communities they nurture, making them an indispensable tool for any organization looking to grow their business.| Community-Led Alliance