In the review economy, a proactive approach to addressing complaints can help brands rise above negativity.| Entrepreneur
For some time now, I have been working on analysing hotel reviews and providing data for The Guest Experience Benchmark Report. It is the most| Hotel Distribution Technology Chart 2025 is out, check it out!
Shiji's Dean DiLullo shares his experience developing environmentally friendly and sustainable hotel infrastructure for IT operations.| Hotel Distribution Technology Chart 2025 is out, check it out!
Ensuring guest loyalty is much easier said than done, but can be accomplished through today’s technology and the growing dependence on hotel data.| Hotel Distribution Technology Chart 2025 is out, check it out!
The Shiji ReviewPro Guest Experience Benchmark Report has become the industry standard in understanding how we as an industry are managing experience.| Shiji Insights and Publications
Big data. We’ve all heard and talked about it. Big data is a major component of every industry and hospitality is not an exception. Knowing how to| Shiji Insights and Publications
In the ever-evolving landscape of the hospitality industry, the ability to garner and maintain a positive online reputation has become paramount for| Shiji Insights and Publications