What are the types of SaaS customer churn, and how do they affect your bottom line? This guide covers the 4 types and the reasons behind them| crunch-marketing.com
Nico is the founder of Crunch Marketing, a SaaS marketing agency. We work with enterprise SaaS clients like Writer, Right Inbox, and Surfer SEO.| crunch-marketing.com
SaaS product marketing is at the center of product dev, marketing, sales, and customer success. Here's how to build a product marketing team.| crunch-marketing.com
In this article, we have gathered relevant social proof statistics and social proof examples. Through the statistics presented here, we aim to showcase the crucial role social proof plays in your marketing approach.| Financesonline.com
Why are consumers increasingly dissatisfied with the quality of help they get from customer service departments? The authors’ surveys and interviews with contact center personnel worldwide suggest that companies don’t hire the right people as frontline reps, nor do they equip them to handle the increasingly complex challenges that come with the job. Every rep can be classified as one of seven types, say the authors. Supportive “Empathizers” constitute the largest group, and managers p...| Harvard Business Review
Marketing SaaS products requires a different approach from traditional marketing. This article discusses how to approach SaaS marketing.| crunch-marketing.com
How critical is SaaS video marketing? 82% of consumers have been convinced to buy a product after watching a video. Here are 3 videos to create.| crunch-marketing.com
SaaS email marketing is vital to the success of your software business. Here are 13 strategies top software brands use to drive results.| crunch-marketing.com
Learn how to grow an effective content team that produces high-quality content in this SaaS content production guide.| crunch-marketing.com
Check out these 107 customer service statistics and facts about new trends, and reconsider how you approach your customer experience.| www.helpscout.com