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Churn and retention rates might look like two sides of the same coin, but they measure two different aspects of your customer journeys and apply them to other| Chargebee
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Customer Retention is the ability of an organization to retain its existing customers. A high retention rate shows how valuable your product or service is to your customers.| Chargebee
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The old feedback at the point of cancellation always is a too-little-too-late effort in building relationships. Do you know about the 5 other active ways you can offer customers a cancellation experience that makes them want to stay?| Chargebee
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