A month ago, Lana Novikova asked me to imagine the future of software documentation. What will software technical writing look like in, say, 2049, when our profession will be a century old? Will we be writing markup in git repositories or use ÜberDITA in space? Will our job still exist? I’ve put my futurist hat on to picture the shape of our profession 25 years from now. Buckle up!| passo.uno
Some technical writers in my network are genuinely worried about their professional future in the AI age. Will large language models take my job, they wonder. Are we going to be replaced by GPT, they ask in meetups and community forums. My short answer is “No”. My longer answer is “No, unless you reject the benefits of LLMs”. For my complete answer, keep reading this post.| passo.uno
Soon after publishing Tips for hiring your first technical writer, some readers kindly suggested to follow up with a post covering the previous step in the tech writing journey, that is, the realization that one needs a technical writer. As there seems to be a strong appetite for this kind of content, I’m going to spend some words to list what I think are the most egregious signs that your team, company, or product requires a technical writer (or a tech writing team).| passo.uno
Every now and then, people ask me how one can become a technical writer for software companies. Answering that question has always been difficult, as there is no clear career path for becoming a tech writer, nor a demand for tech writers such that it’d push formal tech comms education forward (at least in Europe). While the role has grown in popularity, technical writers are still a small fraction of the total workforce in the tech industry. The question is so powerful, though, that I canno...| passo.uno
A recurring question from people entering the tech writing profession is “Should I learn to code?”. This query has become hugely popular in the docs-as-code age, where writers and developers live in the same DevOps trenches, eating the same CI/CD rations and publishing docs using broken tools that often lack maintainers. My answer is “These are not the learnings you’re looking for.”| passo.uno
I’ve been working as a writer in tech for more than 15 years now. During this time I’ve been at five different companies. I’ve done tons of interviews and got more than a dozen offers, some of which I ended up accepting. It didn’t always start with clicking “Apply”; it didn’t always go as expected. Whatever the outcome, though, I learned a thing or two which I’d like to share.| passo.uno
I wanted to write this post for a long time, but got to it only now, perhaps because it’s a natural segue into Let’s blog more about technical writing. Whatever the reason, I’m in a moment of my life where I feel compelled to say out loud why I love technical writing. Perhaps you’ll find some words of inspiration here. Or maybe not.| passo.uno