Welcome to the psychological safety newsletter and thanks for subscribing. You are amazing. This week discusses some things to think about before measuring psychological safety. Measuring Psychological Safety I’ve had a lot of conversations recently about measuring psychological safety, and thought it’d be good to […]| Psych Safety
Data Visualisation In the psychsafety.com measurement workshop we cover a lot: research ethics, quantitative/qualitative approaches, longitudinal vs cross-sectional studies, formulating research questions, survey design, and communicating our findings. As part of that, we look at data visualisation, including this classic example: The Broad Street […]| Psych Safety
Measuring psychological safety? Here are some tips on choosing the right tool for the job. As awareness of the importance of psychological safety in the workplace increases, there is a corresponding increase in the number of psychometric tools, applications and […]| Psych Safety
How to Measure Psychological Safety We know psychological safety is essential for high performance teams: it enables sharing of ideas, admitting and learning from mistakes, highlighting risks, and challenging (and improving) the way we do things. Psychological safety is the […]| Psych Safety
Movements throughout the ages have suffered from egotism, especially those aligned with pseudopsychology, self help, self-development, leadership, and religion. Egotism is an inflated self importan…| Humanistic Systems
By John Hunter, author of Management Matters: Building Enterprise Capability. It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth." - W. Edwards Deming, The New Economics. One of the quotes you will see quite frequently "incorrectly" attributed to Dr. Deming…| The W. Edwards Deming Institute
Goodhart's law states that when a measure becomes a target, it ceases to be a good measure. In other words, if you pick a measure to assess performance, people find a way to game it. To illustrate, I like the (probably apocryphal) story of a nail factory that sets "Number of nails produced" as its measure of productivity. The workers figure out they can easily make tons of tiny nails to hit the target. Yet, when the frustrated managers switch the assessment to "weight of nails made", the work...| Sketchplanations
How the obsession with quantifying human performance threatens our schools, medical care, businesses, and government| press.princeton.edu