A customer behavior analysis uses actionable intelligence to improve retention. With the power of data analytics though, businesses are now able to predict consumer behavior by analyzing past purchases, search history, or even social media profiles.| Express Analytics
There are two ways to look at Customer Lifetime Value — Historic CLV and Predictive CLV. The historic method analyzes past data to judge how valuable a customer is. In this case, we don't try and predict the future value of that customer's purchases.| Express Analytics
How to Build a Customer Profile Database? Build a customer interactions database. This is the first of the six important steps in operationalizing analytics for any company| Express Analytics
Our Marketing Analytics provide a 360 View of Customers and helps you to categorize the purchase behavior by identifiable actionable information, purchase profiles & profitability of each purchase| Express Analytics
EA's Voice of Customer Analysis tool is the perfect solution for social listening, review analysis, a real understanding of your brand, emotion analysis, topic modeling, and keyword extraction.| Express Analytics
Miscellaneous CDP Data Analytics: Know more about Express Analytics blogs, resources,guide and webinars.| Express Analytics
How Generative AI can Positively Impact Retail Stores| Express Analytics
Personalized product recommendation engines can help ensure that retail and eCommerce audiences find relevant and useful products.| Express Analytics
What is STP: It stands for Segmentation, Targeting, and Positioning. The STP model is all about developing and delivering personalized and relevant messages to engage with different audiences.| Express Analytics
Our Business Intelligence & Analytics services help you to draw up a useful story out of all data. We analyze data and present actionable information to help Enterprises take more informed business decisions.| Express Analytics
AI in Customer Experience: Artificial intelligence (AI) tools are being used increasingly to enhance customer experience, boost loyalty of brand, customer engagement, increase retention, and interpret customer data in order to identify needs and preferences.| Express Analytics
Customer segmentation is a powerful strategy that helps you better understand your customer's needs and interests. Based on this, you can market your product or service.| Express Analytics
Sentiment analysis tells a brand or an enterprise what the world or the consumer feels about it. The sentiments could be positive, negative, or even neutral.| Express Analytics
Prescriptive Analytics It is an area of business analytics (BA) that is devoted to determining the best course of action to be taken, given a specific set of circumstances or opportunities.| Express Analytics
A customer journey map is a visual representation, it highlights your customer's experience from the time they arrive on your website/app, interact with your content, and contact you.| Express Analytics
The key answer to this question is purely dependent on the stage your business is in. If yours is a brand-new business, improving brand awareness through customer acquisition is obviously your high priority.| Express Analytics
Number of customers who leave your business in a given period is called churn. Churn can be analyzed at the customer, account, product, or service level. Customer churn rate, is the frequency at which individual customers leave a business in a specific time period. It can also be looked at by product/service, or at the account level.| Express Analytics
Companies use behavioral analytics to make their operations more efficient by targeting, captivating, and retaining the right customers without spending much on other audiences.| Express Analytics
Extract large volumes of unstructured data and convert it into meaningful insights with advanced business intelligence tools to make real-time decisions.| Express Analytics