A seamless omnichannel experience can deliver fast, frictionless and human experiences across all channels.| Medallia
Let's figure out how we can help you with increasing the customer lifetime value of your online business. We're always happy to help!| LTVplus
To conduct this study, we surveyed a random sample of 285 people, who were asked a number of questions.| Higher Logic
Your SaaS customer support can make or break your company. Learn more about why you need it and how to create an outstanding SaaS customer support system.| LTVplus
Eighty-six percent of customers surveyed said that if there was an emotional connection with a customer service agent, they would be willing to continue to do business. However, only 30 percent felt the companies they had interacted during the past year had made that connection.| Forbes
Is customer service outsourcing really helpful for maximizing savings? Find out in this guide!| LTVplus
If you've ever wondered how to give feedback to your VA, then this was written for you!| TaskDrive
If you're a SaaS business planning to roll out a major product update, you may want to look into hypercare customer support.| LTVplus
Explore how your customer support team can level up their service by leveraging customer sentiment analysis tools.| LTVplus
An internal knowledge base can drastically improve the way your customer service team responds to customers. Explore the reasons why.| LTVplus
We compiled our top twelve recommended customer feedback tools so you can make an informed and guided decision.| LTVplus
You'll be surprised at how your business can grow and scale when you decide to outsource customer service. Take the first step today.| LTVplus
Having customer service workflows in place can make a huge difference for your business. In this blog, we discuss eight must-have workflows.| LTVplus
Customer churn will always be a problem of subscription business owners. However, there are ways to reduce customer churn—check out this article to know how.| Recover Payments - Done-For-You Failed Payment Recovery Service
Let's unpack how bad customer service can damage your reputation, drive down revenue, and increase customer churn.| LTVplus
A SaaS customer success manager might be the one thing standing in the way between your SaaS business and unparalleled success. Learn more here.| LTVplus
Automation in customer service is a crucial move that will set your business up for success. Learn more about how it works and how it can help you.| LTVplus
Discover the best SaaS help desk tools in 2025 that can help streamline your customer support and boost customer satisfaction.| LTVplus
Experience the change when you outsource customer service. Find the right partner, enhance experiences, and drive business growth. Learn more here.| LTVplus
High-touch customer service vs. Low-touch customer service. That is the question. Discover the perfect blend and elevate your customer experience.| LTVplus
Discover the top customer service survey tools for your business in 2023. Make informed decisions with our detailed pros and cons list.| LTVplus