Customer Thermometer launches Survey Response Drivers - a brand new feature visualising the emotional drivers of feedback| Customer Thermometer
Tired of losing customers? You are in the right place. Your first 10 NPS surveys are on us. Get a free trial account and start today!| Customer Thermometer
NPS benchmarks could be the most important factor in determining a good NPS score. Understand factors that affect Net Promoter benchmarks| Customer Thermometer
Customer journey mapping is really important to ensure you fully understand your opportunities for garnering and applying customer feedback. You can find your way through this challenge in our Journey Mapping Guide. A critical step in putting customer journey mapping into practice is drawing it out in a logical way. It doesn’t have to look […]| Customer Thermometer
Improve Your NPS score by following the 4 golden rules. There are another 14 actionable strategies for improving your Net Promoter Score| Customer Thermometer
Net promoter Score (NPS) is the most important metric to track. Learn how to calculate NPS, create an NPS survey & how to analyze NPS results| Customer Thermometer
Setup your own NPS survey in minutes. Follow our simple step by step guide to send out your NPS survey within an email or add it to site/app| Customer Thermometer