Setting Your Priorities| preview.mailerlite.com
We’ve talked about why clients call us in and what our process entails. At this point, we’ve had a preliminary consultation with our new client. Now we’re having our first official meeting as a CX partner. This is Day 1 in the CX by Design process. It’s where we start a two-week journey of understanding […]| CX by Design
Our first article in this series was a high-level overview of the CX by Design process. From here on out, we’re going to take a detailed look at each stage in the process. And we’ll start with Day 0 – the moment when a company decides it’s time to call in a CX consultant. First, […]| CX by Design
The first question people ask us about the CX process is “How does it work?”. We get this question from prospective clients...| CX by Design