It is amazing what showing empathy in selling can do. The client’s eyes light up; a smile cracks his hitherto sullen face; his face brightens| Lend Me Your Ears
Even die-hard “We will never buy from you” customers or prospects can be turned. This is what a sales recovery plan is all about. It includes| Lend Me Your Ears
Lend Me Your Ears offers several value added short courses in Kenya to help develop and grow your staff's professional skills. These courses| Lend Me Your Ears
Caused by you or another seller, deliberately or not, it doesn’t matter. Handle historical injustices by owning them. The prospect doesn't...| Lend Me Your Ears
It’s not the voter but the vote counter that matters… The CFO has no desire to insist that your PDQ be the one to be used. He doesn’t care. Be discerning of where the actual sale happens and sell there too. Let not your mingling with executive power cloud your judgment. Simply because the bosses […]| Lend Me Your Ears
Saying, "I'm sorry" saves sales. There is no shame in apologizing. If you are a salesperson, or even the President, and you have made a mista| Lend Me Your Ears