What steps can you take to measure the ROI of Customer Experience improvements? identifying the challenges to ROI reporting will make it easier to consistently report on the impact of CX projects. Whatever the context.| Thematic
Over half of consumers expect brands to respond within an hour, and 1 in 6 will abandon a purchase because of one bad experience. Read the press release.| Emplifi | Customer Experience & Social Media Marketing Software
Turn every word your customers say into the insights and actions that drive growth actionable insights, with Thematic’s AI-powered conversation analytics. Identify barriers to resolving calls, identify how to drive business improvements and understand customer needs.| getthematic.com
Uncover the hidden "pebbles" eroding your customer experience. Learn how to use customer feedback and analytics to identify and remove friction points, boost loyalty, and engineer effortless experiences. Discover 7 strategies for proactive CX improvement.| Thematic
A full guide to help you build your own customer feedback analysis solution using Large Language Models and Generative AI.| Thematic
Customer Experience Analytics (CXA) is key to understanding why customers buy or churn. This guide will help you use your use customer data to get insights and understanding to drive better business decisions and improve revenue.| Thematic
Know what it takes to deliver the kind of experience that keeps customers coming back.| PwC
