12 stats that showcase the sheer power of the Feedback Economy
Learn why the feedback economy is so critical to the success of your organization and to the experiences of those you care about most, like your employees and customers.| SurveyMonkey
Learn why the feedback economy is so critical to the success of your organization and to the experiences of those you care about most, like your employees and customers.| SurveyMonkey
Become a qualitative theming pro! Creating a perfect code frame is hard, but thematic analysis software makes the process much easier.| Thematic
A focus on customer acquisition often overshadows the vital task of retention. A shocking 66% of consumers end relationships with companies due to poor customer service. This highlights a disconnect: Customers crave positive experiences, yet businesses sometimes must listen proactively. The consequence? Churn – lost revenue, tarnished reputation, and wasted effort.| Thematic
Easily access and analyse feedback data by asking questions and receiving narrative answers. Get what you need from feedback data, instantly!| Thematic
Find useful insights by analyzing open-ended survey questions (or free-text responses to Net Promoter Score questions) by coding them. Learn how here.| Thematic
If you’ve ever stared at an Excel sheet filled with thousands of rows of survey data and not known what to do, you’re not alone. Use this post as a guide to lead the way to execute best practice survey analysis.| Thematic
When my kids' school sent me a survey with 15 open-ended questions, I volunteered to help them analyze the data. I was curious what other parents said, but I also wanted to test ChatGPT on this feedback. In this blog post, I’ll share my approach and the prompts used| Thematic
Discover how Thematic uses Generative AI in a secure, private and reliable infrastructure to analyze customer feedback and deliver valuable insights in minutes. Unlock the full potential of AI for your business with complete confidence and control of your data.| getthematic.com
Get fast, accurate answers from customer feedback with Thematic Answers. Type in your question and get rich, detailed responses with quantified results, verbatim evidence and suggestions for improvements. Make data-driven decisions to improve customer experience and business performance.| getthematic.com
With AI-driven thematic analysis software, you can generate actionable insights effortlessly. Here’s what you need to know about this method of data analysis tool.| Thematic
A starting guide for coding qualitative data manually and automatically. Learn to build a coding frame and find significant themes in your data!| Thematic
Discover how thematic analysis outperforms sentiment analysis in uncovering hidden trends, delivering actionable insights, and adapting to evolving customer feedback. Learn how to leverage both methods for comprehensive customer understanding.| Thematic
Analyzing customer feedback shouldn’t be time consuming. Review analysis involves using AI to condense raw text feedback into trends, themes & actionable insights.| Thematic
How to use conversational analytics to transform customer interactions into business insights to improve experiences and decision making.| Thematic
Thematic analysis is a powerful tool for understanding the 'why' behind what people say and do. Discover the top 10 advantages and challenges, and how AI can help overcome these obstacles.| Thematic
Uncover the differences between content analysis and thematic analysis, learn which method is right for your research, and discover powerful tools to streamline your analysis.| Thematic
Learn how to transform your VOC program into a powerful engine for growth and customer satisfaction.| Thematic
A full guide to help you build your own customer feedback analysis solution using Large Language Models and Generative AI.| Thematic
