Your disaster recovery plan has to include critical SaaS data. Here’s your checklist for developing a solid SaaS data recovery plan.| Rewind Backups
Iterative interrogative technique| en.wikipedia.org
I love reading postmortems. They're educational, but unlike most educational docs, they tell an entertaining story. I've spent a decent chunk of time reading postmortems at both Google and Microsoft. I haven't done any kind of formal analysis on the most common causes of bad failures (yet), but there are a handful of postmortem patterns that I keep seeing over and over again.| danluu.com