Automate your revenue recognition operations and scale for any level of business complexity with the leading revenue recognition software.| Zuora
Proper revenue recognition is vital for SaaS businesses, but a common challenge for most businesses. Read on to find everything you need to know about it.| www.younium.com
This posts examines the differences between NPS and CSAT to help you make a decision on which is best for your business.| Genroe | Customer Experience | Net Promoter Score
Design your customer feedback process top down with a Customer Journey Map and you will make better design decisions.| Genroe | Customer Experience | Net Promoter Score
There always seems to be one Contact Centre metric that flies below the radar for a lot of consummate Direct Marketing professionals - Average Handle Time.| Genroe | Customer Experience | Net Promoter Score
Targeted at Business Leaders who want a practical approach to implement Net Promoter in their organisation using our step by step document.| info.genroe.com
Free Download: This Excel based Customer Lifetime Value Estimator will allow you to estimate, not just lifetime value, but how it changes based on different variables in your business.| info.genroe.com
Automate revenue recognition with Synder—built for SaaS businesses ready to ditch spreadsheets and boost financial accuracy.| Synder
A common, useful and easy to learn approach to understanding how to drive change in your score is the 5 Whys Process.| Genroe | Customer Experience | Net Promoter Score
An introduction to the popular Customer Experience metric Net Promoter Score (NPS) and how to use it to increase revenue and reduce costs for your business.| Genroe | Customer Experience | Net Promoter Score
The good news is that if you are analyzing customer survey feedback there are just a few key tools that you need to master.| Genroe | Customer Experience | Net Promoter Score
Just because your survey score has gone down, or up, doesn’t mean that there has actually been a change in the overall business Net Promoter Score| Genroe | Customer Experience | Net Promoter Score
New research sheds light on which is the best customer metric: Net Promoter or Customer Effort Score or Customer Satisfaction or some other new fad metric?| Genroe | Customer Experience | Net Promoter Score