Create a Retently NPS account and start surveying your customers right away. Free 7-day trial. No contract. No credit card required. Cancel anytime.| Retently CX
CSAT is a survey methodology you can use to track customer satisfaction levels. Here’s a practical guide for an in-depth CSAT overview.| Retently CX
NPS is a valuable method of gathering feedback from customers to improve your product. Learn how to use NPS feedback in your product roadmap.| Retently CX
Amazon is one of the world’s most trusted retailers. How did they build (and keep) such an impressive NPS?| Retently CX
Ask the right NPS survey questions to get a pulse on your customer satisfaction and gain an accurate understanding of how your brand is perceived.| Retently CX
From automation scenarios to integrating with other systems, find out what you should pay attention to when deciding on the appropriate NPS software.| Retently CX
The fight for customer loyalty is here. Read the latest customer service statistics and trends to elevate your customer experience in 2025 and beyond.| Nextiva Blog
Live chat is fast becoming a "must have" tool for any company. Check out these 25 live chat statistics to see how chat can help you grow your business.| www.superoffice.com
The NPS score can vary dramatically, and if you want to figure out whether yours is good or bad, there are a variety of factors you need to look at.| Retently CX
Great customer success is perhaps the single greatest defense you have against high churn. Some of the areas where the churn rate is affected.| Retently CX