92 customer service statistics you need to know in 2025
Customer service statistics can help plan for future trends and upgrade CX. Learn 92 of the most important in our guide.| Zendesk
Customer service statistics can help plan for future trends and upgrade CX. Learn 92 of the most important in our guide.| Zendesk
Omnichannel customer service consists of numerous interactions across multiple touchpoints between a customer, or prospective customer, and product or service provider.| Invesp - Conversion Rate Optimization Blog
The global customer experience management market size was estimated at USD 12.04 billion in 2023 and is expected to grow at a significant CAGR of 15.8% from 2024 to 2030| www.grandviewresearch.com
Customer experience is incredibly valuable. Without a customer focus, companies simply won’t be able to survive. These 50 statistics prove the value of customer experience and show why all companies need to get on board.| Forbes
Customer experience in 2023 looks different than ever before. With a recession, changing customer preferences, and new tech, CX teams have opportunities to innovate.| Forbes
Discover the latest trends and stats in customer service, according to our survey of 1,400 industry leaders.| blog.hubspot.com
Check out these 107 customer service statistics and facts about new trends, and reconsider how you approach your customer experience.| www.helpscout.com
