Powerful integrations with tools like Slack, Stripe, Shopify, and Recharge. To name just a few.| Groove
Getting to know the Groove's Custom Fields.| help.groovehq.com
How to make the customer sidebar work best for you.| help.groovehq.com
Just what is hypercare? Here's how to provide top-quality service during customer onboarding, product updates, and other key touchpoints.| Groove Blog
Not sure how to streamline customer service as a small business? Discover tips to boost efficiency and improve the customer experience!| Groove Blog
Keeping in touch with buyers post-purchase encourages retention. Here's how to follow up with a customer and build long-term relationships!| Groove Blog
Get tips on how to create tailored experiences, boost efficiency, and elevate buyer satisfaction through customer service segmentation!| Groove Blog
Small businesses face steep customer acquisition challenges. Learn what you're up against, and arm yourself with proven solutions!| Groove Blog
How to use tags for organization, identifying trends, and more.| help.groovehq.com
Customer acquisition is difficult. Its costs time and money to get a new customer and if they churn quickly, your LTV suffers and suddenly your can not afford such CAC’s as your competitor can. We all know where this downward spiral ends. To evade this fate, you must focus on customers. Not just have them […]| Groove Blog
Want to personalize support, boost efficiency, and build stronger relationships with buyers? Learn how to create effective customer profiles!| Groove Blog
What is a help desk? Let's explore some definitions, talk about what help desks can do for your business, and help you find the right one!| Groove Blog
Every customer support interaction benefits from a customized approach. Here's how to choose the perfect communication style for each buyer!| Groove Blog