Customer onboarding provides guidelines and training for new customers to learn a product or service. Here’s how we create a good customer onboarding experience.| Groove Blog
Keeping your customers happy should be key objective, create a map to help you achieve that.| Groove Blog
“Why are you selling $1 for 90 cents ?” “Well, profits are not great but the revenue is booming!” To some, it may seem like a joke, but for many businesses, this is a reality that they ignore. Today we will dig deep into what is CAC and how to keep it lower than your […]| Groove Blog
A knowledge base isn’t just a collection of articles—it’s a tool that makes customers happier and can quickly reduce support inquiries by 33% (or more!).| Groove Blog
Save time with replies for common questions.| help.groovehq.com
Optimize your customer service with data-driven insights. Explore our list of essential customer service metrics that can boost satisfaction.| Groove Blog
Get the full breakdown on customer satisfaction surveys. Including real-world questions, examples, and clearly defined benchmarks for CSAT, NPS, and CES.| Groove Blog
We went from doing no SEO at all to ranking on the first page for many of our targeted keywords in just a few weeks. Here’s how we did it.| Groove Blog
Our customers were happy, our product was strong, but our conversion rate was awful. Here’s how we changed that...| Groove Blog
It's cheaper to keep an old customer than it is to acquire a new one -- with that in mind, we'll walk you through customer retention strategies and ideas.| Groove Blog
Want to personalize support, boost efficiency, and build stronger relationships with buyers? Learn how to create effective customer profiles!| Groove Blog
Discover how to do effective email marketing for small business! Learn everything from building your list to automating campaigns.| Groove Blog
Just starting out with PPC for small business? Here's what you need to know to launch and optimize successful pay-per-click campaigns!| Groove Blog
Every customer support interaction benefits from a customized approach. Here's how to choose the perfect communication style for each buyer!| Groove Blog
Google Analytics gives you the tools you need to better understand your customers. You can then use those business insights to take action, such as improving your website, creating tailored audience lists, and more.| Google Marketing Platform
A/B testing is a method of comparing two versions of a webpage or app against each other to determine which one performs better. Learn all about it here!| Optimizely
An industry study that looks at Google's current organic CTR.| Backlinko