Earn your Six Sigma Certification online. Choose White, Yellow, Green, Black & Master Belt tracks. Accredited, self-paced, job-boosting training.| Management and Strategy Institute
The purpose of the Define Stage is to define the problem, agree on the goals, and listen to the voice of the customer.| Management and Strategy Institute
The Control stage is the final step in Six Sigma's DMAIC (Define, Measure, Analyze, Improve, Control) process.| Management and Strategy Institute
The Analyze stage of DMAIC takes a deeper dive into the data to uncover the underlying causes of issues.| Management and Strategy Institute
Understand the top call center soft skills your team needs to elevate performance and increase satisfaction in every customer call.| Nextiva Blog
The journey of Six Sigma within an organization is as much about changing minds and attitudes as it is about refining processes.| Management and Strategy Institute