Four students and several algorithms attempted to make sense of responses to open-ended questions in an NPS survey. How well did they do?| Thematic
Feedback analysis is a deceivingly hard problem to solve, and very few solutions are truly great. In this guide, we’ll help you differentiate those who over-promise from those who actually deliver.| Thematic
In this article, we explain how to evaluate the accuracy of coding survey responses.| Thematic