The call recording service allows you to record both your incoming and outgoing calls. After they are recorded, they are saved on a cloud server, which can be accessed from anywhere that has an internet connection| MightyCall –
Call routing is a feature that automatically distributes phone calls. You can set up call forwarding to voicemail, other numbers, or recorded information, or place calls in a queue for your team to respond to.| MightyCall –
Call transfer is a call handling feature that allows a call center agent to transfer an incoming call to another agent, department, or external phone number| MightyCall –
Learn all about MightyCall Virtual Phone System, Voice, Web and App Features. The components that will help your business succeed!| MightyCall –
The must-have call center features include ACD, IVR, call queue, call recording, call monitoring, call routing, call whisper, and more. Read on to find out which ones you need.| MightyCall –
Interactive Voice Response (IVR) is a business phone system feature that navigates callers through a simple voice menu to gather information and smartly route calls.| MightyCall –
Compare MightyCall pricing plans and get the perfect phone service for your business at the best cost.| MightyCall –
Call queue places inbound calls in a wait line, helping you handle increased call loads, distribute communication, and intelligently route callers. Discover how this feature works as part of a VoIP phone system.| MightyCall –
Call monitoring is the real-time listening and analysis of calls. It is used to improve call center agent performance, provide training and guidance, and deliver consistent high-quality customer support.| MightyCall –
