Expansion MRR is the additional monthly recurring revenue generated this month compared to last month, excluding MRR contributed by new users.| Chargebee
Customer acquisition cost (CAC) is the money spent on converting a prospect into a customer or obtaining a new customer entirely.| Chargebee
Learn about Customer Lifetime Value (CLV) with Chargebee: Definition, types, calculation, and improvement strategies for subscription success.| Chargebee
Table of contents What is Customer Retention? How to measure customer retention 1. Actively listen and adapt to customer feedback 2. Provide standout customer service...| The Daily Egg
A refresher on customer churn rate.| Harvard Business Review