In the last 6 years, we’ve amassed a wealth of knowledge about the state of small business from our 38 million members and we never cease to be surprised. Here are 16 vital (and surprising) statistics we’ve uncovered about the small business landscape: 1) The SBA defines a small business as [...]| Forbes
A negative review may not seem like a big deal – especially if most of your customer feedback is positive – it's usually best to address the situation.| Broadly
It's more expensive to sell to a new customer than it is to sell to an existing customer. Here’s 7 unique strategies to increase customer retention.| www.superoffice.com
Discover everything you need to know about customer retention — what it is, how to measure it, why it's important, and how organizations can improve retention rates and foster it.| blog.hubspot.com
