The following are the Terms and Conditions for ALL products, courses and services sold by A Day in our Shoes, LLC. There are no refunds for the IEP Toolkit or online IEP consulting hours that have already taken place. Refunds are given for the online IEP training as long as you make your request to IEP@adayinourshoes.com within 48 hours of purchase. If you purchase online consulting, refunds will be given for unused time, if requested within 48 hours of purchase. If you purchased a product us...| A Day in our Shoes