Unless you’ve found yourself the nichest niche, you need competition analysis. Here's how to conduct one with media monitoring tools.| Determ
There are a couple of ways you can successfully promote your small business on social media, even if you're on a tight budget.| Determ
Unlock the full potential of your data with brand sentiment analysis. Increase understanding of metrics with analysis through Determ.| Determ
Communicating with customers and providing them with quality support is a must. Find out which customer service software can help.| Determ
As consumers turn to a wider array of channels for help and expect faster responses, it has become more challenging to provide customer service. Research shows that customer service that shows empathy can drive a lot of value, and there are some simple best practices to turn aggrieved customers into loyal advocates. First, surprise customers by responding quickly, so that they feel someone is watching out for them. Even a simple acknowledgement to buy time to diagnose the customer’s issue c...| Harvard Business Review
Take a look at why it is important to do consumer behavior analysis and personalize the shopping experience for 97% more success.| Determ
What's the average survey response rate for email and other mediums? The short answer: 33%. The long one is more nuanced. And important to understand...| Pointerpro
Learn what hybrid cloud communication is and how it differs from public and private cloud communications. We will also discuss how your business can benefit fro| www.8x8.com