The purpose of measurement and reporting is to enable fact-based decision making. But if no one is making any kind of decisions from your reports, then you’re not capturing and providing the right measures to the right people in your reports. Perhaps you should apply outcome-based thinking and start with reporting first, then measurement!| Service Management Consulting and Training: Tedder Consulting
The typical workday looks much different today than it did just a few months ago. Instead of driving to work and walking into the building, employees are going online and signing in to their messaging or collaboration tools. Instead of physically taking a document to a client for a signature, they’re being sent digitally for| Service Management Consulting and Training: Tedder Consulting
The 8-Step Process for Leading Change is an award-winning strategy by Dr. John Kotter from Leading Change & has transformed countless organizations.| Kotter International Inc
