Your company’s customer success effort’s never going to work if you don’t have at least one solid strategy to go hand in hand with it. Here are 7!| LTVplus
Providing good customer service is an essential step for any business, but it’s often hard to know how. Here are some tips and examples to get you started| LTVplus
We deliver multi-channel customer support for eCommerce brands, orchestrate payments and refunds, oversee shipping, and help manage your product listings.| LTVplus
Let's figure out how we can help you with increasing the customer lifetime value of your online business. We're always happy to help!| LTVplus
We interviewed more than 1,000 consumers in our 2020 Achieving Customer Amazement Study and asked about their willingness to switch brands or companies for better customer service. The response was a resounding “yes” to switching, in that 96% of customers will leave you for bad service.| Forbes
Your customers just want an accurate, relevant, and complete answer to their question upon first contact so they can get back to what they were doing before the issue arose. Our data backs this up: 53% of US online adults are likely to abandon their online purchase if they can’t find a quick answer to […]| Forrester