Do you want to build solid customer loyalty in your B2B business? Here are proven strategies that you can start using today!| Ron Sela
Improve your B2B customer experience with behavioral insights. We look at 7 tactics for delivering first-rate customer service.| Ron Sela
Brand research probes into brand equity, customer feedback, and positioning studies to cultivate a brand that leaves a lasting impact.| Ron Sela
Understand and optimize churn rate vs retention rate metrics to achieve better customer loyalty. Learn how to optimize for customer loyalty.| Ron Sela
Increase your B2B customer retention rate and increase revenue. These six strategies will help you retain your customers for the long term.| Ron Sela
A B2B customer journey map is the key to understanding what a client thinks and expects. Read on to learn how to create one.| Ron Sela
To excel at client retention, entrepreneurs have to stay hungry, create systems to manage client relationships, and proactively engage with clients.| Forbes