CX Today interviews MiaRec to highlight which solutions are resonating, learn what’s on the roadmap, and discuss other rising tech trends in the CX space.| blog.miarec.com
Learn how to utilize Conversation Intelligence and Voice Analytics to boost performance, improve efficiency, and more. Contact MiaRec for a free trial.| blog.miarec.com
Discover how effective prompt design can elevate AI-driven customer interactions in contact centers, improving response accuracy and operational efficiency.| blog.miarec.com
Explore MiaRec's upgraded Topic Analysis, featuring new relevance scoring & justification for topic identification, enhancing insights and decision-making.| blog.miarec.com
AI call summarization simplifies info by transforming lengthy calls into concise, actionable insights. Discover the benefits for efficiency, CX, and more!| blog.miarec.com
Automated Quality Management | Win back time, improve customer service, and increase revenue with MiaRec's best-of-breed Voice Analytics and (AQM) Automated Quality Management.| blog.miarec.com
Learn how to semi-automate agent evaluations with a Custom GPT, saving time and improving efficiency in small contact centers (less than 25 agents).| blog.miarec.com