Providing high-quality timely assistance is vital for client satisfaction. As stated in the research by Bain & Company, more than 80% of businesses can grow their revenue if they prioritize customer support. With the rising popularity of social media and diverse messengers, customer service has evolved from conventional phone calls to proactive omnichannel communication. Now, […]| Poptin blog
Learn about the knowledge base definition, find pertinent knowledge base examples, and focus more on knowledge management software.| Klutch
Klutch is your company's knowledge base.| web.klutch.app
Implementing canned responses in your base of knowledge isn’t as easy as it seems. If you want to know how these responses work, keep reading!| Klutch