As CEO & Founder of Propello Cloud, our mission is clear. We are innovating loyalty and… · Experience: PropelloCloud · Education: University of Central Lancashire · Location: Greater Preston Area · 500+ connections on LinkedIn. View Mark Camp’s profile on LinkedIn, a professional community of 1 billion members.| www.linkedin.com
Wary consumers will give more money to the businesses they feel emotionally connected to -- while ignoring, or even opposing, those that provide them no value.| Gallup.com
In this article, we explore using social media as a full-service channel, offering an approach to deliver end-to-end customer service via social channels.| McKinsey & Company
Discover the power of Word of Mouth Marketing through insightful statistics and trends. Harness the influence of recommendations for your brand's success.| Invesp - Conversion Rate Optimization Blog
What's better than a customer gained? A customer retained. Check out 50 retention stats that show how to reduce churn by investing in customer happiness.| blog.hubspot.com
A refresher on customer churn rate.| Harvard Business Review
Churn. The archenemy of any SaaS company. No metric causes more sleepless nights and receding hairlines. It’s the slow leak that regardless of how handy you are, you’ll never completely plug. It’s the bane of our business existence and we want it gone! Now! Ahhhhhhhh!| baremetrics.com