Our website launch checklist, based on in-house research and resources, will help you launch your new website in 31 simple steps.| Review42
How many devices are connected to the internet? Latest internet of things statistics shows IoT devices are changing the world we live in.| Review42
We've prepared the ultimate list of 55 customer experience statistics for your online business. Knowing the facts can improve your sales.| Review42
Latest customer service statistics show 95% of people say customer care is vital to make them loyal clients. Read how to make that happen.| Review42
2025's customer loyalty statistics state that investing in loyalty pays off because 65% of a company’s business comes from existing customers| Review42
Online review statistics show that 67.7% of purchasing decisions are influenced by reviews online. Check our article and find our more.| Review42
Word of mouth marketing statistics: In 2025, WOMM brings in 5 times more sales than paid media. Check out our article to read similar stats.| Review42
Reprint: R1007L The notion that companies must go above and beyond in their customer service activities is so entrenched that managers rarely examine it. But a study of more than 75,000 people interacting with contact-center representatives or using self-service channels found that over-the-top efforts make little difference: All customers really want is a simple, quick solution to their problem. The Corporate Executive Board’s Dixon and colleagues describe five loyalty-building tactics tha...| Harvard Business Review