A parent who purchases airline tickets for a family should receive a guarantee from the airline that it will seat the parent and child together without fees or a last-minute scramble at the gate or having to ask other passengers to give up their seat to allow the parent and child to sit together.| www.transportation.gov
Hawaiian Airlines will: disclose on the carrier’s website, at the ticket counter, or when a customer calls the carrier’s reservation center to inquire about a fare or to make a reservation, that the lowest fare offered may be available elsewhere if that is the case.| www.hawaiianairlines.com
Air Travel Service Complaint or Comment Form (Not Related to Airline Safety, such as airworthiness of aircraft, certification of pilots, and operation of air traffic control, or Security Issues)| secure.dot.gov
Unaccompanied minor service| www.aa.com