Call whisper is a call monitoring feature when a supervisor can speak directly to an agent during a call without the customer's knowledge, providing coaching or guidance as needed.| MightyCall –
The call recording service allows you to record both your incoming and outgoing calls. After they are recorded, they are saved on a cloud server, which can be accessed from anywhere that has an internet connection| MightyCall –
Call Intercept is a call monitoring feature that allows a supervisor to disconnect the agent from the call and take over the conversation directly with the customer to efficiently manage the situation.| MightyCall –
Call barging is a MightyCall's call center software that allows a supervisor or manager to join an ongoing call between an agent and a customer.| MightyCall –
Compare MightyCall pricing plans and get the perfect phone service for your business at the best cost.| MightyCall –
Call queue places inbound calls in a wait line, helping you handle increased call loads, distribute communication, and intelligently route callers. Discover how this feature works as part of a VoIP phone system.| MightyCall –
Call center dashboards provide a quick overview of the state of a call center, giving supervisors easy access to call center KPIs.| MightyCall –
Revolutionize your contact center with efficient automatic call distribution, boosting agent productivity and enhancing customer experience. Create a streamlined call center experience that benefits both your customers and your team.| MightyCall –