The customer journey follows the complete lifecycle from awareness to loyalty. Here, we share our process and framework to map the entire customer journey.| www.superoffice.com
We share several best practice tips for how to handle customer complaints and turn unhappy customers into brand advocates (free templates included!).| www.superoffice.com
Customer churn is a big problem for many companies. If you struggle with churn, then use these 12 tips to stop losing customers immediately.| www.superoffice.com
Customer experience is a top priority for many businesses this year. In this guide, we share 7 ways to get started and create a customer experience strategy.| www.superoffice.com
We used social selling to increase new business revenue by 24%. Use this step-by-step guide to help your sales reps sell more on social.| www.superoffice.com
Companies that provide customer self-service can save as much as $3 million per year, but many are difficult to use. Here's 7 tips to get help you started,| www.superoffice.com
How do you provide great customer service? We share 7 examples with stories from Amazon, Starbucks and Lexus. Deliver better customer service today!| www.superoffice.com
The SuperOffice blog has one purpose - to help your business grow. We publish long-form data-driven content that's practical and backed by unique research.| www.superoffice.com
Customer experience is a top business priority. Here, we explain why it's become so important, backed by customer experience statistics.| www.superoffice.com
It's more expensive to sell to a new customer than it is to sell to an existing customer. Here’s 7 unique strategies to increase customer retention.| www.superoffice.com
CX impacts the bottom line in several ways. Here are the customer experience stats and research you should know to power your CX strategy in 2024.| Emplifi | Customer Experience & Social Media Marketing Software
According to research, the average response time is 12 hours. In this article, we share 7 ways to help you reduce customer service response times.| www.superoffice.com
Our 80+ referral marketing statistics confirm one thing: people talk. 92% of consumers trust referrals from friends, online and real.| Review42