Why do some people thrive in complexity while others buckle under pressure? A key factor is the level of cognitive flexibility. In this piece, I examine what cognitive flexibility means, why it’s critical to leadership, and strategies for building it. A World Economic Forum's Future of Jobs Report ranked| Leading Sapiens
In conventional leadership, competence is about maintaining composure, projecting strength, and exuding confidence. However, truly effective leaders do something more surprising: self-disclosure. They share their fallibility as well as strengths. Self-disclosure is a misunderstood skill of effective leadership. How much is too much? And how can you ensure that opening| Leading Sapiens
The ladder of inference is a powerful tool to make better decisions by uncovering hidden mental models and understanding how we reach conclusions.| Leading Sapiens
Small wins and small bets can be an effective strategy instead of going for the big win. But there are several nuances that are misunderstood.| Leading Sapiens
Leadership reflection is a critical mechanism to accelerate self-development of effective leaders.But it gets ignored due to stereotypes.| Leading Sapiens
For leaders and managers, the art and practice of doing regular reflection is essential to functioning at peak levels. The challenge is that the environment surrounding them enables anything but reflection. It's designed to do the exact opposite. Are there basic guidelines that can help to reflect more often and| Leading Sapiens
Our actions, and by extension performance, stem from thinking that is based on a set of hidden mental models. How do you uncover these mental models and change them? One way is to understand and practice the concepts of single-loop and double-loop learning. Professional sports teams use postgame films and| Leading Sapiens
Leaders are paid to think clearly. And a big impediment to clear thinking is what CBT/REBT calls Cognitive Distortions: errors in thinking or thinking traps we commonly fall for. Most high-performers are not pathological, but instead fall for them when upset or in high-stress situations. In this post, I| Leading Sapiens
Most managers suck at giving effective, constructive feedback. Equally, most of us are bad at receiving and processing constructive feedback. This is a lost opportunity for everyone. Edgar Schein, professor emeritus at MIT, was one of the foremost experts in organizational behavior and interpersonal interactions. He articulated a set of| Leading Sapiens
Johari Window is a 2x2 matrix that captures how we communicate based on self-knowledge and how others see us. It’s a disclosure-feedback model of awareness based on principles of feedback and learning. It can be used for increasing levels of openness, self-awareness, and self-understanding. This makes the Johari Window a particularly relevant tool for leaders and managers.| Leading Sapiens