Conflict resolution skills are a must-have when it comes to the quality and performance of your customer service team. Learn more here!| LTVplus
Let's figure out how we can help you with increasing the customer lifetime value of your online business. We're always happy to help!| LTVplus
Planning to scale customer service? Here's what you need to know before making the big move.| LTVplus
Customer service efficiency can make your customers happier and more satisfied than ever before. Learn how you can achieve this with your team.| LTVplus
Customer retention management is crucial for the sustainable success of your business. This article discusses seven strategies to improve your retention rates.| Recover Payments - Done-For-You Failed Payment Recovery Service
Customer reviews have a much larger contribution to your business reputation than you may think. In this guide, we provide templates to help you get more reviews.| LTVplus
Churn rate in eCommerce can be a real challenge for business owners. Learn how you can reduce churn rate for your eCommerce business.| Recover Payments - Done-For-You Failed Payment Recovery Service
We interviewed more than 1,000 consumers in our 2020 Achieving Customer Amazement Study and asked about their willingness to switch brands or companies for better customer service. The response was a resounding “yes” to switching, in that 96% of customers will leave you for bad service.| Forbes
Subscription churn is the main culprit for many SaaS and subscription-based businesses. Find out how you can take the reigns here.| Recover Payments - Done-For-You Failed Payment Recovery Service
Did you know that some subscription businesses overlook the net revenue retention? Learn more about this crucial metric and why you should keep an eye on it.| Recover Payments - Done-For-You Failed Payment Recovery Service
Hybrid customer service is a gamechanger, and it's here to stay. Learn all about this method and how to leverage it for success.| LTVplus
Is customer service outsourcing really helpful for maximizing savings? Find out in this guide!| LTVplus
Latest available data, statistics and trends about brand loyalty, consumer spending behavior and customer loyalty programs.| Capital One Shopping
You'll be surprised at how your business can grow and scale when you decide to outsource customer service. Take the first step today.| LTVplus
Should you or should you not invest in outsourced technical support? Is it the right fit for your business? Learn all about technical support outsourcing here| LTVplus
In the largely competitive world of eCommerce, online retail customer service is what will set you apart. Check out this quickstart guide to learn more.| LTVplus
Let's unpack how bad customer service can damage your reputation, drive down revenue, and increase customer churn.| LTVplus