COPC® Best Practices for Customer Experience Operations | Class Listings
Drive consistency and improve customer satisfaction while boosting sales and lowering costs. This course centers around the COPC CX Standard.| COPC Inc.
Drive consistency and improve customer satisfaction while boosting sales and lowering costs. This course centers around the COPC CX Standard.| COPC Inc.
Get comprehensive insights about contact center staff satisfaction and the drivers of employee engagement.| COPC Inc.
We'll uncover the secrets of leveraging two types of balanced scorecards to drive exceptional performance and achieve organizational goals.| COPC Inc.
Reimagine your strategic vendor management framework to adapt to the changing nature of outsourcing.| COPC Inc.
