COPC® Best Practices for Customer Experience Operations | Class Listings
Drive consistency and improve customer satisfaction while boosting sales and lowering costs. This course centers around the COPC CX Standard.| COPC Inc.
Many companies have some form of customer experience metrics in place, but are they the right ones? How can you improve your CX program?| COPC Inc.
Drive consistency and improve customer satisfaction while boosting sales and lowering costs. This course centers around the COPC CX Standard.| COPC Inc.
Learn proven guidelines for the successful design and performance of IVR systems, chatbots and other self-service models of customer care.| COPC Inc.
