Contact Center Coaching to Improve Customer Satisfaction (CSAT) - COPC Inc.
Avoid common coaching pitfalls, reduce wasted effort, and drive fundamental improvements in CSAT with the power of driver-based coaching.| COPC Inc.
Many companies have some form of customer experience metrics in place, but are they the right ones? How can you improve your CX program?| COPC Inc.
Avoid common coaching pitfalls, reduce wasted effort, and drive fundamental improvements in CSAT with the power of driver-based coaching.| COPC Inc.
