Retail is transforming at an unprecedented pace. From AI-driven personalization engines to cashier less checkout and immersive in-store experiences, technology| Retail Technology Insider
Brand loyalty isn’t what it used to be. For decades, customer loyalty offered retail brands a dependable buffer against market volatility. But as the ever-shifting tariff situation threatens to drive up costs and ripple through global supply chains, even the most established customer relationships are starting to fracture. Consumers are no longer sticking with their […] The post How Tariffs Are Eroding Brand Loyalty – And What Retail Marketing Leaders Should Do About It appeared f...| Retail Technology Insider
The pace of technological advancement is accelerating, reshaping how we shop, connect, and experience commerce. While the past two decades| Retail Technology Insider
The pressure on retailers to deliver seamless, personalized experiences has never been higher. According to the 2024 Forbes State of Customer Service and CX Survey, 81 percent of customers prefer companies that offer personalized experiences — and they’re increasingly demanding those experiences across every digital touchpoint. In response, retailers are sprinting to implement generative AI […] The post Retail Can’t Just Add GenAI — It Has to Replatform appeared first on Retail Te...| Retail Technology Insider
