Starting an email with "Dear Sir/Madam" is equivalent to shooting yourself in the foot. It’s outdated, and our Gen-Z audience might say, “It’s giving| American Marketing Association
Learn what Customer Effort Score (CES) is, how to measure it, and how to improve customer satisfaction.| SurveyMonkey
Transform and unify your entire golf facility with Lightspeed Golf. Ignite your business with the most versatile cloud-based management solution.| Lightspeed
Improving the experience of existing customers can deliver breakthrough growth for incumbent companies—often more than double that of their industry peers.| McKinsey & Company